Susan Sarit
Hometown
Providence, RI
Current Residence
Saint Cloud, FL (ET)
Accomplishments + Certifications:
Former OBM Agency Owner
Master's in HR & Organizational Development
Certified Director of Operations
Certified Online Business Manager
Scrum Master Certified (SMC)
Clockwork Certified
Homeschool Momma of 1
Experience:
Chief Operating Officer for an online cybersecurity training company
Led the training company through it's acquisition and integration process
Built and scaled a People Playbook framework for sustainable team growth
Grew a team from under 10 to over 30 global contractors in 5 years, implemented ClickUp for project management, and oversaw a successful website migration from custom build to Shopify
Consulting business helping course creators, coaches, and training businesses build scalable team structures, SOPs, and operations systems so founders can step back into CEO roles
Designed performance management systems, hiring processes, and onboarding playbooks that promote clarity, accountability, and growth
Proficiencies:
Accounting + Finance: Quickbooks
Automations: Zapier
Brainstorm Tools: Lucidchart, Whimsical
Communications: Discord, Klaviyo, Loom, Ring Central, Slack, StreamYard, Voxer, WebEx, WhatsApp, Zoom
Content Management Systems (CMS): Canvas
CRM/Point of Sale: ActiveCampaign, ConvertKit, Dubsado, Freshworks, ThriveCart
Data Capture: Mailchimp, SurveyMonkey, Typeform
Design: Canva
Documents: PandaDoc
E-commerce: Amazon, Shopify
Electronic Signatures: DocuSign, PandaDoc
File Sharing: Dropbox
Human Resources: ADP Workforce, Indeed
Marketing: MailerLite
Online Training: Kajabi, Thinkific
Podcast Production: Podcasto.co
Project Management: Airtable, Asana, ClickUp, Trello
Scheduling: Acuity, Calendly
Social Media: Buffer, Facebook, Instagram, LinkedIn, Planoly
Travel: Airbnb, Expedia, Google Flights, Orbitz, VRBO
Username + Password Protection: Bitwarden, LastPass
Website: GoDaddy, Shopify, Squarespace
When I was 10, I wanted to be: A School Teacher
Go-to take out spot: Osaki Japanese (everything with yum yum sauce) or Chicken Kabobs
If I were to pick one show to re-watch 100 times it would be: Friends
One meme that sums up my sense of humor:
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