Susan Sarit

Eastern (ET)

Feb 26

Written By Folk Founded

Location

Saint Cloud, FL (ET)

Education, Experience, and Certifications

Master’s degree in Organizational Development & Human Resources from Abilene Christian University
Bachelor’s degree in Technical Management from DeVry University
7+ years supporting founders, CEOs, and leadership teams in operations, workforce planning, and business execution
Certified Director of Operations (The Ops Authority)
Certified Online Business Manager (International Association of Online Business Managers)
Scrum Master Certified (PeopleCert)
Clockwork Certified Partner (Run Like Clockwork)
Industries served: Consumer products, online education, professional services, consulting, and growth-stage businesses
Executive level support: Founders, CEOs, and executive leadership teams
Scale managed: Supported organizations through periods of rapid growth, scaling teams from 8 to 25+ employees while maintaining high retention and operational performance
Scope of responsibility: Operational strategy, workforce planning, cross-functional team leadership, KPI development, hiring and onboarding systems, process optimization, project and program oversight, and supply chain and fulfillment coordination
7+ years partnering with founders and executive leadership teams to build operational infrastructure, scale teams, and improve execution across growing organizations. Experienced in workforce planning, operational strategy, process improvement, and cross-functional program leadership. Known for creating systems and accountability frameworks that increase visibility, improve productivity, and support sustainable growth.

What I Bring to Teams

Streamlined Communications

Slack, Teams, Zoom, Google

I help leadership teams establish clear communication structures that improve alignment, accountability, and execution across the organization. By creating centralized communication systems and consistent leadership cadences, I ensure teams stay informed, priorities remain visible, and decisions move forward efficiently.
Centralized communication management to ensure information flows clearly between leadership, teams, and external partners
Designing communication workflows that improve transparency, reduce bottlenecks, and support cross-functional collaboration
Establishing structured meeting cadences, agendas, and follow-up processes to drive accountability and decision-making
Coordinating internal updates and documentation to ensure teams remain aligned on priorities, timelines, and outcomes

Project + Initiative Support

Asana, ClickUp, Monday.com, Google Sheets

I help leadership teams move strategic initiatives from planning to execution by creating clear project structures, timelines, and accountability frameworks. My role is to ensure priorities are translated into actionable plans, teams remain aligned, and progress is consistently tracked and communicated.
Project coordination and milestone management to ensure initiatives stay on track and aligned with leadership priorities
Task tracking and accountability frameworks that provide visibility into progress, ownership, and deadlines
Cross-functional coordination across teams, vendors, and stakeholders to support successful initiative execution
Documentation, reporting, and operational updates that keep leadership informed and enable data-driven decision making

Executive Operations

Google Workspace, Asana, ClickUp, Slack, Zoom, ClickUp, Monday.com, Outlook, Shopify, Teams

I partner closely with founders and executive leadership teams to strengthen operational visibility, execution, and alignment across the organization. My work focuses on creating structure around leadership priorities, improving decision-making through clear reporting and operational insights, and ensuring teams have the systems and processes needed to execute effectively.
Executive operational planning and leadership cadence management
Cross-functional project and program oversight to drive execution of strategic initiatives
KPI and operational reporting frameworks to support data-driven decision making
Leadership communication and coordination across teams, vendors, and stakeholders
Process design and workflow optimization to improve efficiency and accountability

Systems + Automation

ClickUp, Asana, Monday, Zapier, ChatGPT

I help organizations build operational infrastructure that improves visibility, consistency, and execution. My focus is on designing systems that support leadership decision-making while reducing manual work through streamlined processes and automation.
CRM design and implementation to improve pipeline visibility and team collaboration
SOP development and documentation to standardize workflows and support scalable operations
Workflow design and automation to reduce manual tasks and improve execution efficiency
Systems integration and process optimization across teams, tools, and operational functions
AI-assisted workflows to improve productivity, documentation, and operational support

Strategic Partnership

Asana, Google, ChatGPT

I support founders and executive teams by helping manage key relationships, initiatives, and communications that drive business growth. My role is to ensure leadership teams are well-prepared, aligned, and equipped with the information needed to build and maintain strong partnerships.
Coordination and relationship management across strategic partners, vendors, and stakeholders
Operational support for partnership initiatives including planning, execution, and follow-through
Research, briefing preparation, and meeting support to ensure leaders are prepared for high-impact conversations
Cross-functional coordination to ensure partnership commitments and initiatives are executed effectively
Documentation and tracking of partnership activities, action items, and outcomes