Ethan Roaldi
Hometown
New York, NY
Current Residence
New York, NY (ET)
Accomplishments + Certifications:
Bachelor of Science in Public Health
Masters of Public Administration in Health Policy and Management
Project Management Certification
Former EMT
Experience:
Created smooth, human-first member experiences at fast-moving startups - building processes that work and feel good
Trained and led care teams, coaches, and support staff with clarity, kindness, and a focus on professional growth
Translated messy operations into clear playbooks, training guides, and communication flows that scale
Took the lead on high-stakes client launches, making sure everyone felt informed, supported, and right on time
Stepped in to handle tough conversations with members and clients while keeping things calm, compassionate, and solution-oriented
Used data and team feedback to improve how quickly and clearly we respond to people
Worked across teams (product, design, marketing, legal, you name it) to make sure everyone’s rowing in the same direction
Built systems to track progress, flag issues, and make sure we’re actually doing what we said we would
Balanced big-picture strategy with day-to-day execution (from planning a roadmap or hopping in to help fix a broken form)
Thrived in roles where I could listen deeply, find patterns, and help people feel more seen, supported, and confident
Proficiencies:
Accounting + Finance: Concur, Quickbooks, Raiser’s Edge
Brainstorm Tools: Lucidchart
Communications: Adobe Connect, Loom, Slack, WebEx, ZenDesk, Zoom
Content Management Systems (CMS): Blackboard
CRM/Point of Sale: Blackbaud eTapestry, Hubspot, Salesforce, SAP, Square, Zoho
Data Capture: Jotform, Mailchimp, SurveyMonkey, Typeform, Qualtrics
Design: Canva, Illustrator, InDesign, Photoshop
Documents: Adobe, Pages
E-commerce: Amazon, Ebay, Etsy, Poshmark, Shopify
Electronic Signatures: DocuSign, HelloSign
File Sharing: Dropbox, iCloud, Sharefile, WeTransfer
Human Resources: ADP Workforce, Glassdoor, Gusto, Indeed, Oracle, PeopleSoft, Rippling, ZipRecruiter
Marketing: Google Ads, Google Analytics
Online Training: Teachable
Podcast Production: Anchor, Audacity, Spotify,
Project Management: Airtable, Asana, ClickUp, Jira, monday.com, Notion, Trello, Zoho
Property Management: Airbnb, Hospitable
QR Codes: QR.io
Scheduling: Acuity, Calendly, Schedulicity
Social Media: Facebook, Hootsuite, Instagram, LinkedIn, Pinterest, Snapchat, TikTok, Twitter
Travel: Airbnb, Expedia
Username + Password Protection: 1Password
Website: Shopify, Squarespace, Wix
When I was 10, I wanted to be: A doctor/lawyer/astronaut in space
Go-to take out spot: Xian’s Famous Foods
If I were to pick one show to re-watch 100 times it would be: Parks and Recreation
One meme that sums up my sense of humor:
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