Clarissa Hernlund
Location
Hidden Valley Lake, CA (PT)
Education, Experience, and Certifications
Bachelor's in Business Administration with a minor in Management
3 years experience consulting, helping small business owners turn their ideas into action.
12 years in banking, sales, leadership, operations, and keeping all the moving pieces together.
2 years as CEO of a nonprofit, working with boards, community partners, and everything in between.
Experience with marketing strategy, branding, websites, social media, HR, compliance, financials, strategic planning, business operations, and currently earning Masters in Legal Studies in Employment Law.
My sweet spot? Figuring things out, finding a better way to do something, and bringing a little creativity to the process.
What I Bring to Teams
Event + Experience Support
Canva, Microsoft 365, Google Workspace, Mailchimp, Meta Business Suite, Zeffy, MenitMeter, SurveyMonkey, JotForm, Eventbrite, Square
Planning fundraisers, business workshops, community events, and corporate meetings
Managing event logistics, including venues, vendors, catering, schedules, budgets, and registrations
Coordinating sponsorships, donations, partnerships, and community engagement
Creating event marketing materials, invitations, programs, signage, and promotional campaigns
Managing guest communications, registrations, and attendee experiences
Overseeing event timelines, troubleshooting last-minute changes, and keeping everything running smoothly
Post-event follow-ups, sponsor recognition, thank-you communications, and event reporting
HR + People Operations
Microsoft 365, ClickUp, ChatGPT, Canva
Employee onboarding, offboarding, and personnel management
Developing employee handbooks, policies, procedures, and HR documentation
Supporting recruitment, hiring, and employee relations
Navigating sensitive personnel matters with confidentiality and discretion
Improving employee experiences, internal processes, and workplace communication
Supporting leadership with HR compliance, performance management, and organizational development
Business Development + Growth Support
Microsoft 365, ClickUp, ChatGPT, Canva, Google Workspace
Developing business strategies, growth plans, and actionable goals
Researching market opportunities, industry trends, and potential partnerships
Identifying opportunities to increase revenue, improve operations, and expand services
Supporting business planning, pricing strategies, and financial projections
Building relationships with clients, referral partners, and community stakeholders
Evaluating business challenges and developing practical solutions
Improving customer experiences, retention, and business processes
Executive Operations
Microsoft 365, ClickUp, Google Workspace, Asana, Canva
Calendar management and scheduling
Board meeting preparation, agendas, reports, and executive communications
Coordinating leadership meetings, follow-ups, and action items
Managing day-to-day business operations and keeping projects on track
Improving workflows, organizing information, and creating efficient processes
Supporting confidential HR, financial, and operational matters
Systems + Automation
ClickUp, Make, ChatGPT, Microsoft 365, Google Workspace, Asana
Building and customizing CRM systems to manage clients, projects, and follow-ups
Creating SOPs, workflows, and processes to improve efficiency and consistency
Automating repetitive tasks, reminders, communications, and task management
Integrating AI tools to streamline operations, research, content creation, and everyday business tasks
Connecting platforms and organizing information to keep everything working together
Identifying inefficiencies and finding smarter, simpler ways to get things done
Streamlined Communications
Microsoft 365, Slack, Zoom, Google Workspace, Mailchimp
Managing and organizing emails, messages, and communications across multiple platforms
Coordinating communication between executives, teams, clients, and external stakeholders
Creating clear, professional communications, including emails, newsletters, reports, and announcements
Organizing meetings, preparing agendas, documenting discussions, and tracking follow-up items
Developing communication processes to improve efficiency and keep everyone informed
Managing confidential and sensitive communications with professionalism and discretion
Project + Initiative Support
ClickUp, Microsoft 365, Asana, Google Workspace, Asana, Trello
Managing projects from initial planning through execution and completion
Coordinating timelines, deadlines, deliverables, and multiple stakeholders
Organizing tasks, assigning responsibilities, and tracking progress to keep everyone accountable
Developing project plans, workflows, and tracking systems to keep everything organized
Preparing reports, meeting notes, project updates, and documentation
Identifying roadblocks, finding solutions, and keeping projects moving forward
When I was 10, I wanted to be: A teacher for the deaf and hard of hearing
Go-to take out spot: La Parilla Mexican Restaurant
If I were to pick one show to re-watch 100 times it would be: Gilmore Girls or Suits or Friends...I CAN'T pick one!
Something that brings me joy: Watching my 4 year old build or draw anything.. or say a new word (he has speech delay!)
One meme that sums up my sense of humor:
Ready to meet your Advocate®?
Fill out our inquiry form and get ready to get some time back!
