Ava Boncela
Location
Salt Lake City, UT (MT)
Education, Experience, and Certifications
8+ years supporting founders and C-Suite leaders across high-growth startups and consumer goods, creative, retail, wholesale, real estate, and hospitality businesses
Operations leader with expertise in building scalable systems, optimizing business operations, leading HR and recruiting initiatives, managing logistics, and designing operational frameworks that support long-term growth
Partnered with executive leadership on Series A fundraising, production planning, product development, and creative initiatives, coordinating cross-departmental projects from concept through launch
Virtual Assistance 101 Certification
What I Bring to Teams
Streamlined Communications
Google Workspace, Microsoft Teams, Slack, Asana, Notion, Loom, Zoom
Created communication systems that improve alignment across teams + leadership
Managing documentation, updates, meetings, + information flow
Developing organized structures that improve collaboration + visibility
Project + Initiative Support
Google Workspace, Microsoft 365, Notion, Asana, monday.com, Airtable
Managing projects, timelines, priorities, and cross-functional execution
Creating tracking systems + workflows to support accountability
Supporting launches, improvements, & strategic business initiatives
Marketing + Brand Support
Google Workspace, Microsoft 365, Mailchimp, Canva, Shopify, Klaviyo, Google Analytics, ZenDesk, SurveyMonkey, LinkedIn, Squarespace, Later
Translating brand strategy, voice, & direction into consistent execution across channels & touch points
Coordinating campaigns, launches, & creative projects by managing timelines, assets, & cross-functional collaboration
Creating processes that maintain brand consistency + alignment with internal team & external creative partners
Event + Experience Support
Google Workspace, Microsoft 365, Airtable, Canva, Calendly, Dropbox, Eventbrite
Coordinating events, experiences, vendors, travel, and logistics
Managing timelines + communications from planning through execution
Creating organized systems to deliver seamless experiences
Executive Operations
Google Workspace, Microsoft 365, Slack, Asana, Notion, Calendly, DocuSign, DocSend, Dropbox, Carta, Lastpass
Calendar optimization, leadership coordination, operational prioritization
Business administration including entity management, licenses, permits, compliance tracking, + confidential documentation
Managing sensitive processes including estate/asset administration, financial coordination, + executive-level operational needs
Global Logistics
Google Workspace, Microsoft 365, Asana, Airtable, Shopify, ShipStation, Google Flights
Vendor, partner, inventory, production, fulfillment, and travel coordination
Managing documentation, registrations, permits, + operational requirements across locations + stakeholders
Manage operational planning, shifting timelines + requirements, supply chain challenges, + external dependencies to ensure successful execution
Systems + Automation
Google Workspace, Microsoft 365, Notion, Slack, Airtable, Asana, monday.com, Zapier, Salesforce, Zoho CRM, ChatGPT
Building workflows, SOPs, documentation + scalable business processes
Implementing tools and systems to improve efficiency, communication, + accountability
Identifying operational gaps and creating solutions that reduce friction
Strategic Partnership
Google Workspace, Microsoft 365, Airtable, Notion, Asana, monday.com, Slack, DocuSign, ChatGPT
Managed relationships with clients, vendors, partners, and external stakeholders
Coordinating initiates, timelines, deliverables, and partnership communications
Supporting business planning through partnership strategy, performance tracking, reporting, monthly/yearly business reviews
When I was 10, I wanted to be: Veterinarian
Go-to take out spot: Cluck Truck (YUM!)
If I were to pick one show to re-watch 100 times it would be: Psych - you know that's right
Something that brings me joy: The travel bug - getting to experience other cultures, walk in other peoples shoes, try food I never knew existed!
One meme that sums up my sense of humor:
Ready to meet your Advocate®?
Fill out our inquiry form and get ready to get some time back!
