Melat Begashaw

Location

Rancho Cucamonga, CA (PT)

Education, Experience, and Certifications

  • Master of Science in Project Management from the University of Southern California (USC)

  • 7 years of experience in Healthcare administration, operations, and quality improvement

  • Project Management Professional (PMP), November 2021

  • 6+ years partnering with teams across departments and collaborating closely with senior and C-Suite leadership on strategic priorities focused on quality improvement, compliance and patient experience within a complex healthcare organization.

  • Provided operational oversight for initiatives impacting 250+ outpatient clinics by coordinating stakeholders, tracking performance metrics, and ensuring consistent implementation across the network.

  • 2+ years experience developing curriculum, facilitating staff training, and helping build onboarding programs for administrative and clinical teams across the ambulatory setting.

  • Led a team of 7 Junior Project Managers, providing direction on project planning, workflow management, and execution of key organizational objectives.

What I Bring to Teams

Streamlined Communications

Slack, Zoom, Teams

  • Centralized Communication Management

  • Clear Information Flow and Organization

  • Follow-up Tracking + Action Item Coordination

Project + Initiative Support

Notion, Microsoft 365, Excel, Google Sheets

  • Project Coordination & Timeline Management

  • Resource Management

  • Risk Mitigation

  • Stakeholder Management

  • Task Tracking & Scope Accountability

  • Documentation, Reporting, Follow-up

Executive Operations

Google Workspace, Microsoft 365, Slack, Notion

  • Calendar management + time optimization/priority tracking

  • Workflow organization + process improvement

  • Meeting preparation + documentation

Systems + Automation

Google Workspace, Microsoft 365, Slack, Notion

  • CRM buildouts

  • SOP creation

  • Workflow automation

Strategic Partnership

Google Workspace, Microsoft 365, Slack, Notion

  • Information synthesis + executive briefing for strategic decision-making

  • Priority tracking + partnership initiative management

  • Meeting preparation + agenda and materials development

  • Stakeholder coordination + relationship management

  • Operational support + process streamlining

When I was 10, I wanted to be: a Pediatrician or a TV Host!

Go-to take out spot: In-N-Out Burger - my favorite part of Cali living

If I were to pick one show to re-watch 100 times it would be: The Chosen!

Something that brings me joy: My "SON-shine"!

One meme that sums up my sense of humor:

 

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