Jessica Oswald

Location

Howell, MI (ET)

Education, Experience, and Certifications

  • B.S. in Human Development and Family Studies from Bowling Green State University

  • 6+ years of experience in nonprofit and professional association management, supporting organizational operations such as certification , education, membership, and constituent engagement.

  • 6+ years of experience in healthcare as a Certified Child Life Specialist providing patient- and family-centered support, coordinating interdisciplinary care, and navigating sensitive situations with professionalism and discretion.

  • Experience providing high-level administrative, operational, and strategic support to executive leadership, directors, committees, and volunteer leaders, including marketing and communications, data analysis and reporting, calendar and meeting coordination, stakeholder relations, organizational research, and strategic initiative development.

  • Skilled in developing and implementing staff resources, standard operating procedures, training materials, and operational processes to improve efficiency, consistency, and organizational effectiveness.

  • Experience managing departmental budgets, vendor relationships, contracts, technology platforms, and administrative systems while identifying opportunities for cost savings and operational improvements.

  • Demonstrated excellence in cross-functional program and project management, including educational programming, professional development, certification programs, conference, trainings, webinars, and other virtual and in-person initiatives.

  • Certified Child Life Specialist and Certified Family Life Educator since 2016

What I Bring to Teams

Project + Initiative Support

Asana, Basecamp, Dropbox, Jotform, SurveyMonkey

  • Project coordination and timeline management

  • Stakeholder management

  • Proactive problem solving

  • Documentation and reporting

Event + Experience Support

Airtable, Cvent, Articulate 360, OpenWater, Canva

  • Constituent engagement

  • Education and certification management

  • Stakeholder, speaker, and vendor coordination

  • Content development

Executive Operations

Microsoft 365, Asana, Zoom, Slack

  • Executive workflows and operating procedures

  • Meeting and schedule coordination

  • Board and executive leadership support

  • Cross-functional strategic coordination Microsoft 365, Asana, Zoom, Slack

Systems + Automation

Elevate, Moodle, Association Anywhere, ChatGPT, Jira

  • CRM, LMS, and other software management

  • Data management (e.g., analytics and reporting)

  • AI integration

When I was 10, I wanted to be: a Zoologist

Go-to take out spot: Sushi (anywhere)

If I were to pick one show to re-watch 100 times it would be: New Girl

Something that brings me joy: Hiking in the mountains

One meme that sums up my sense of humor:

 

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